users able to work worry free, happy in the knowledge that their IT is being taken care of

Comprehensive IT Management

Let us be your IT partner, so you can focus on what you do best: growing your business. Our dedicated helpdesk and support team are here to handle all the heavy lifting, ensuring your IT systems run smoothly and efficiently. From troubleshooting technical issues to proactive maintenance and status monitoring, we’ve got you covered. With M-Piric, you can rest assured that your IT needs are in expert hands, allowing you to focus on driving your business forward.

Helpdesk & Support

Experience near-instant support, reducing your wait time to the barest minimum. Our IT experts are ready to assist within minutes.

Our service is exceptional – a blend of cheerfulness and professionalism that surpasses anything you’ve experienced before.

IT team at their desks supporting clients worldwide via the web

Proactive Maintenance

Instead of waiting for IT issues to arise, we take a proactive approach to ensure your systems are always running optimally. Through regular cleaning and updates, your computers have a longer lifespan, operate faster, and keep your staff happy and productive.

This means you’ll have fewer reasons to call or see us because everything works so perfectly. And when you do need to reach out, most of the time, we’re already proactively working to fix the situation.

laptop showing off a maintenance dashboard. this displays a list of endpoints and checks being completed

Status Monitoring

We have a keen understanding of your IT needs and will promptly alert you whenever your attention is needed. Whether it’s hardware depreciation, changes in employee behavior, or opportunities for efficiency improvements, we keep you informed every step of the way. Our approach incorporates cutting-edge EDR (Endpoint Detection Response) Technology, which meticulously monitors your team’s regular activities and notifies us immediately of any unusual events or deviations.

IT team member using laptop to monitor the status of endpoints worldwide

Cyber Security & Anti-Virus

Many businesses today rely heavily on digital data. But what if that data was lost or, even worse, stolen? Unfortunately, these scenarios are more common than you might think. Whether it’s an external cyber-attack or internal corruption, we’re here to ensure your mission-critical data remains secure and impenetrable.

We offer the most advanced anti-cyber-attack technology available, moving beyond traditional antivirus solutions to embrace Extended Detection & Response (XDR). This evolution is crucial in the face of today’s sophisticated cyber threats. Our approach leverages Behavioral AI engines, which are far more effective at identifying and neutralizing threats than legacy antivirus software. Additionally, we provide comprehensive onsite training to minimize human errors and ensure your team is equipped to handle any potential security challenges.

computer screens showing code, representing cyber security and anti-virus in action

Protecting Your Business from the Unthinkable

It takes years to build a business, but just one clever hack can corrupt all your data. The dark web has made it as easy as shopping at a supermarket to buy an attack. Don’t take the risk. Let us protect you.

picture of a contemporary office with users at work

Data backups & disaster recovery

Data is the backbone of your business, but it’s also fragile. What if there’s a fire, flood, or other disaster? You need a solid backup and recovery plan in place.

We’ve got you covered. While others are scrambling to recover, you’ll be back up and running in no time.

  • We store your data in multiple secure locations, ensuring compliance with regulations like GDPR.
  • Regular ‘backup restore tests’ ensure your data is always accessible when you need it.
  • We even back up your service providers, like Microsoft 365.”
computer screen code used as an indication of data which needs to be backed securely and encrypted

FAQ

Managed IT Services are comprehensive IT solutions provided by a third-party provider, like M-Piric, to manage and support your IT infrastructure. This includes proactive maintenance, helpdesk support, cybersecurity, and more.

Proactive Maintenance involves regularly scheduled checks and updates to your IT systems to prevent issues before they occur. This includes software updates, security patches, and hardware maintenance.

Cyber Security & Anti-Virus solutions protect your business from cyber threats, such as malware, ransomware, and phishing attacks. Our advanced security measures and regular updates keep your data safe and secure.

M-Piric ensures GDPR compliance by securely storing your data in multiple locations, with strict access controls and encryption. Our regular backup restore tests ensure data integrity and compliance.

Helpdesk & Support services provide immediate assistance for any IT issues or questions you may have. Our team is available 24/7 to troubleshoot problems, provide guidance, and ensure your systems are running smoothly.

Status Monitoring involves continuous monitoring of your IT infrastructure to detect and address any potential issues in real-time. This ensures optimal performance and minimizes downtime.

Data Backups & Disaster Recovery ensure that your critical data is backed up and can be restored in the event of a disaster, such as a cyber-attack or hardware failure. This minimizes downtime and ensures business continuity.

M-Piric stands out with our personalised approach to Managed IT Services. We tailor our solutions to meet your specific needs and goals, providing expert support and guidance every step of the way.

Are you in need of a dedicated, expert team to handle your IT needs?