Comprehensive IT Management
Let us be your IT partner, so you can focus on what you do best: growing your business. Our dedicated helpdesk and support team are here to handle all the heavy lifting, ensuring your IT systems run smoothly and efficiently. From troubleshooting technical issues to proactive maintenance and status monitoring, we’ve got you covered. With M-Piric, you can rest assured that your IT needs are in expert hands, allowing you to focus on driving your business forward.
Helpdesk & Support
Experience near-instant support, reducing your wait time to the barest minimum. Our IT experts are ready to assist within minutes.
Our service is exceptional – a blend of cheerfulness and professionalism that surpasses anything you’ve experienced before.
Proactive Maintenance
Instead of waiting for IT issues to arise, we take a proactive approach to ensure your systems are always running optimally. Through regular cleaning and updates, your computers have a longer lifespan, operate faster, and keep your staff happy and productive.
This means you’ll have fewer reasons to call or see us because everything works so perfectly. And when you do need to reach out, most of the time, we’re already proactively working to fix the situation.
Status Monitoring
We have a keen understanding of your IT needs and will promptly alert you whenever your attention is needed. Whether it’s hardware depreciation, changes in employee behavior, or opportunities for efficiency improvements, we keep you informed every step of the way. Our approach incorporates cutting-edge EDR (Endpoint Detection Response) Technology, which meticulously monitors your team’s regular activities and notifies us immediately of any unusual events or deviations.
Cyber Security & Anti-Virus
Many businesses today rely heavily on digital data. But what if that data was lost or, even worse, stolen? Unfortunately, these scenarios are more common than you might think. Whether it’s an external cyber-attack or internal corruption, we’re here to ensure your mission-critical data remains secure and impenetrable.
We offer the most advanced anti-cyber-attack technology available, moving beyond traditional antivirus solutions to embrace Extended Detection & Response (XDR). This evolution is crucial in the face of today’s sophisticated cyber threats. Our approach leverages Behavioral AI engines, which are far more effective at identifying and neutralizing threats than legacy antivirus software. Additionally, we provide comprehensive onsite training to minimize human errors and ensure your team is equipped to handle any potential security challenges.
Protecting Your Business from the Unthinkable
It takes years to build a business, but just one clever hack can corrupt all your data. The dark web has made it as easy as shopping at a supermarket to buy an attack. Don’t take the risk. Let us protect you.
Data backups & disaster recovery
Data is the backbone of your business, but it’s also fragile. What if there’s a fire, flood, or other disaster? You need a solid backup and recovery plan in place.
We’ve got you covered. While others are scrambling to recover, you’ll be back up and running in no time.
- We store your data in multiple secure locations, ensuring compliance with regulations like GDPR.
- Regular ‘backup restore tests’ ensure your data is always accessible when you need it.
- We even back up your service providers, like Microsoft 365.”
FAQ
What are Managed IT Services?
Managed IT Services are comprehensive IT solutions provided by a third-party provider, like M-Piric, to manage and support your IT infrastructure. This includes proactive maintenance, helpdesk support, cybersecurity, and more.
What is Proactive Maintenance?
Proactive Maintenance involves regularly scheduled checks and updates to your IT systems to prevent issues before they occur. This includes software updates, security patches, and hardware maintenance.
How does Cyber Security & Anti-Virus protect my business?
Cyber Security & Anti-Virus solutions protect your business from cyber threats, such as malware, ransomware, and phishing attacks. Our advanced security measures and regular updates keep your data safe and secure.
How does M-Piric ensure GDPR compliance with Data Backups?
M-Piric ensures GDPR compliance by securely storing your data in multiple locations, with strict access controls and encryption. Our regular backup restore tests ensure data integrity and compliance.
What does Helpdesk & Support entail?
Helpdesk & Support services provide immediate assistance for any IT issues or questions you may have. Our team is available 24/7 to troubleshoot problems, provide guidance, and ensure your systems are running smoothly.
What is Status Monitoring?
Status Monitoring involves continuous monitoring of your IT infrastructure to detect and address any potential issues in real-time. This ensures optimal performance and minimizes downtime.
Why are Data Backups & Disaster Recovery important?
Data Backups & Disaster Recovery ensure that your critical data is backed up and can be restored in the event of a disaster, such as a cyber-attack or hardware failure. This minimizes downtime and ensures business continuity.
What sets M-Piric apart in Managed IT Services?
M-Piric stands out with our personalised approach to Managed IT Services. We tailor our solutions to meet your specific needs and goals, providing expert support and guidance every step of the way.