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Support and Maintenance

SUPPORT AND MAINTENANCE


At M-Piric we understand how difficult it can be to start and grow a small business. Not only do you have to worry about the product or service you are offering, you often have to become an accountant, administrator and IT expert overnight.

Our engineers can take some of that stress away by looking after all your IT needs, whether in the form of occasional support, ongoing maintenance, new goal-driven solutions or an out-of-hours response.

Our initial free consultation offer means we can assess your requirements, identify any problems that need solving and make suggestions as to how your IT systems can work better for you and your business. Our overall objective is to ensure you get the best out of your hardware and software investments.

We will tailor a package of support and maintenance that meets your requirements. This could include setting up new systems, preventative servicing, ad-hoc repairs and round-the-clock support.

Small businesses often work late into the evening and IT problems can cause hours of frustrating and unnecessary delays. With M-piric, help is just a phone call away and our customers appreciate having an expert on the other end of the line to answer queries as they arise. We can either talk you through problem-solving measures over the phone, or arrange to log on to your systems remotely. In most cases problems are fixed within 30 minutes.

We do not sub-contract support or maintenance, which means we establish good working relationships with all of our customers, as well as acquiring an in-depth knowledge of their technical requirements. We are one of only a few companies whose engineers have expertise in Windows, Apple and Linux computers.

We also aim to keep you up to date with relevant developments that will drive your business forward and help you achieve some of those more elusive long-term goals.